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Heeley Green Surgery

CQC overall rating

Good

Total missed appointments for week ending

8  March 2019

 55

This equates to approximately 16.4 hours of lost surgery time.

In monetary terms this equates to £2,090

money that could have been spent on other NHS Services.

 

If you make an appointment that you realise that you cannot keep or no longer require, please telephone the Surgery as soon as possible to let us know.

 

Patients who fail to attend or forget to cancel appointments prohibit other patients who may be quite ill, from getting a much needed appointment.

 

Please help us to provide the best service we can to all our patients.

 

Thank You 

 

 

 
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